TERMS OF USE

TERMS OF USE
Updated: May 1, 2025

THIS AGREEMENT CONTAINS A BINDING INDIVIDUAL ARBITRATION AGREEMENT AND JURY TRIAL AND CLASS ACTION WAIVER IN THE SECTION TITLED “DISPUTE RESOLUTION.” THIS AFFECTS YOUR RIGHTS WITH RESPECT TO ANY “DISPUTE” BETWEEN YOU AND ANCHOR TECHNOLOGIES, LLC. PLEASE READ THIS ENTIRE AGREEMENT, INCLUDING THAT SECTION, CAREFULLY.

These Terms of Use (the “Agreement”) govern Your access to and use of the Services provided by Anchor Technologies, LLC (“Anchor”, “we”, “us”, or “our”). By clicking “sign up,” registering for an account, logging in, booking a charter, using our website or mobile application, or otherwise interacting with the Services, you (“You”, “Your”, “User”) acknowledge that You have read, understood, and agree to be bound by this Agreement. This includes agreeing to any updated terms posted in the future as a condition of continued use. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICES.

You agree to comply with and be legally bound by these Terms, whether or not you become a registered user of the Services. These Terms govern your access to and use of the Services and all content, data, software, and features provided by Anchor (collectively, the “Services”). These Terms constitute a binding legal agreement between you and Anchor Technologies, LLC.

Anchor provides an online platform that connects Owners who list boats for charter with Renters seeking to charter such boats. This platform is accessible at https://www.anchorrides.com and through associated websites and applications controlled by Anchor (collectively, the “Platform”). Your use of our Services is also subject to our Privacy Policy.

YOU UNDERSTAND AND AGREE THAT ANCHOR IS NOT A PARTY TO ANY AGREEMENTS ENTERED INTO BETWEEN OWNERS AND RENTERS, NOR IS ANCHOR A BOAT BROKER, AGENT, OR INSURER. ANCHOR DOES NOT OWN, OPERATE, INSURE, OR CONTROL ANY BOATS, AND DISCLAIMS ALL LIABILITY IN THIS REGARD. ANCHOR MAY SIGN CHARTER AGREEMENTS AS THE OWNER’S REPRESENTATIVE BUT IS NOT A PARTY TO ANY SUCH AGREEMENTS.

When using or creating an account on behalf of a company, entity, or organization, you represent and warrant that you are an authorized representative of that entity with the authority to bind it to this Agreement and grant all permissions and licenses under this Agreement. You agree to these Terms on behalf of such entity.

1. DEFINITIONS

  • Anchor: Anchor Technologies, LLC, a Florida-based limited liability company.
  • Owner: A User who lists and makes a vessel available for charter.
  • Renter: A User who books or attempts to book a chartered vessel.
  • Captain: A third-party individual selected to operate the vessel.
  • Affiliate: A User who promotes the Platform and earns a commission through approved referrals.
  • Platform: Anchor’s website, mobile application, and associated services.
  • Charter Agreement: The agreement between Owner and Renter regarding a specific booking.
  • Services: The full suite of digital tools, communications, reservation functions, and payment infrastructure offered by Anchor to facilitate boat rentals and charters on behalf of private Owners and Operators.

2. ELIGIBILITY

You represent and warrant that:
(a) You are at least 18 years of age (or the legal age of majority in your jurisdiction);
(b) You have the legal capacity and authority to enter into binding contracts;
(c) If you are accessing or using the Services on behalf of a business, you are authorized to act on behalf of that entity and to bind it to this Agreement;
(d) You are not prohibited from using the Services under applicable law; and
(e) You have not previously been suspended or removed from the Services by Anchor.

Anchor reserves the right to deny or revoke access to the Platform for any reason, including prior violations, account misuse, or suspicious activity. Business entities may be required to provide official formation documents, proof of ownership, or authorized signatory status.

3. ACCOUNT REGISTRATION

To access certain features of the Platform, Users must create an account. You agree to provide accurate, current, and complete information during registration and to keep such information up to date. You are responsible for safeguarding your password and account credentials and agree not to disclose your password to any third party.

You are fully responsible for any activity conducted under your account. You agree to immediately notify Anchor of any unauthorized use of your account or suspected security breach.

Anchor reserves the right to suspend or terminate your account if any information provided during the registration process or thereafter is inaccurate, false, misleading, or violates this Agreement.

4. PAYMENT TERMS

Anchor uses Stripe, a third-party payment processor, to facilitate all transactions. By using the Services, you authorize Anchor and Stripe to process transactions on your behalf, including charges to your payment method and distribution of funds.

If you are a Renter, you authorize Anchor to charge your card on file for any fees associated with your booking, including but not limited to rental fees, taxes, security deposits, extended time, fuel overages, and damage-related charges. If a balance remains due after a charter, Anchor reserves the right to charge your card or recover funds via legal or collections means.

If you are an Owner or Captain, you authorize Anchor to deduct applicable platform fees, taxes, and chargebacks from your payouts. Anchor may also offset future earnings or rescind payouts in the event of cancellations, disputes, or incorrect disbursements.

Anchor may delay or withhold payments if fraud is suspected or a claim is pending.

5. CANCELLATIONS AND REFUNDS

All bookings are subject to Anchor’s Cancellation Policy, which is incorporated herein by reference. Users agree that the Cancellation Policy governs the terms under which cancellations, refunds, and rescheduling may occur. Owners do not set custom cancellation rules.

In the event of a cancellation or dispute, Anchor may withhold payment, issue refunds, or adjust charges in accordance with the Cancellation Policy. Any fees, penalties, or reimbursements associated with cancellations, changes, or disputes will be calculated by Anchor and are final.

If additional amounts are owed due to cancellations, transaction fees, overages, or policy violations, Anchor may charge the User’s card on file or deduct the balance from any future payouts.

6. USE OF THE PLATFORM

You agree to use the Platform only for lawful purposes and in accordance with this Agreement. You shall not:
(a) Post false, misleading, or inaccurate content;
(b) Use bots, scrapers, or automated methods to access or extract data from the Platform;
(c) Bypass, disable, or interfere with security features;
(d) Infringe upon any intellectual property rights; or
(e) Use the Platform to promote services that circumvent Anchor’s booking and payment systems.

Anchor reserves the right to monitor use of the Platform, investigate violations, and take appropriate legal action, including removing content, suspending accounts, and reporting to law enforcement.

Anchor may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach the Terms.

7. COMMUNICATIONS AND NOTIFICATIONS

By creating an account, you agree to receive transactional emails and service notifications. You also consent to receive SMS messages related to your bookings, account activity, or promotional offers. Message and data rates may apply. Message frequency varies.

To opt out of marketing SMS, you may follow the instructions in the message or adjust your notification settings in your account. You acknowledge that opting out of certain communications may impact your use of the Services.

Anchor does not provide support via SMS. If you need help, contact us through the appropriate customer service channels listed on our website.

8. ASSUMPTION OF RISK AND USER RESPONSIBILITY

You acknowledge that boating and water-based activities carry inherent risks. By using the Services and participating in charters arranged via the Platform, you agree to assume full responsibility for all associated risks, both known and unknown, including:

  • Drowning, accidental immersion, or falling overboard
  • Contact with spinning propellers or propulsion systems
  • Slips, trips, and falls on wet or unstable surfaces
  • Collisions or impacts due to navigational hazards
  • Weather-related dangers including lightning, high winds, or waves
  • Fire, explosion, or carbon monoxide poisoning
  • Damage to or loss of property
  • Physical injury including cuts, bruises, fractures, or spinal injuries
  • Cardiac or health events caused by heat, stress, or exertion
  • Death

These risks may arise from the actions, inactions, or negligence of Owners, Renters, Captains, guests, or third parties. You understand and agree that Anchor is not responsible for any injuries, deaths, losses, or damages resulting from participation in charters.

You represent that you and any guests participating in a charter are physically and legally fit to engage in boating activities, and you accept full liability for all outcomes.

9. INSURANCE AND LIABILITY

Anchor does not provide or guarantee insurance coverage for any charter or participant. Users are solely responsible for obtaining any desired or required insurance policies, including but not limited to:

  • Vessel hull and liability insurance (for Owners)
  • Skipper liability or professional coverage (for Captains)
  • Travel or personal injury insurance (for Renters)

Anchor makes no representations regarding the adequacy of insurance carried by any party. The presence or absence of insurance does not affect Anchor’s disclaimers of liability or the indemnification obligations outlined herein.

Anchor is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to any charter, vessel condition, Captain conduct, or Renter actions.

Users agree to indemnify and hold harmless Anchor from any claims, suits, losses, or damages arising from use of the Services, participation in charters, or violation of these Terms.

10. AFFILIATE PROGRAM AND MARKETING CONDUCT

Anchor offers affiliate marketing opportunities to Users who promote the Platform through unique referral links or embedded tools. All affiliates must:

  • Use Anchor-issued tracking links in good faith
  • Disclose affiliate relationships where required by law
  • Promote only approved listings, services, and content
  • Refrain from false advertising, keyword hijacking, impersonation, or misleading claims

Anchor reserves the right to audit affiliate traffic and revoke affiliate status for any misconduct, including back-soliciting clients or directing bookings away from the Platform after initial engagement. Violations may result in permanent account suspension and forfeiture of unpaid commissions.

Affiliate participation is not a guarantee of income, and all earnings are subject to Anchor’s verification and terms. Anchor is not liable for technical errors, misattributed traffic, or delayed payments.

11. INTELLECTUAL PROPERTY

All content, branding, features, software, technology, and data on the Platform—including the design, layout, logos, trademarks, service marks, domain names, proprietary algorithms, scripts, databases, and interactive tools—are owned or licensed by Anchor Technologies, LLC and protected by U.S. and international intellectual property laws.

You may not use, copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Platform in any form without prior written consent from Anchor, except as expressly permitted in this Agreement. All rights not expressly granted to you are reserved by Anchor.

You may not:

  • Decompile, reverse engineer, disassemble, or modify any software provided through the Platform
  • Use Anchor’s trademarks or trade dress without express written permission
  • Attempt to bypass, disable, or interfere with Platform security features
  • Scrape, crawl, or index any page or data on the Platform

Violation of this section may result in immediate suspension or termination of your account and may lead to legal action.

12. DISPUTE RESOLUTION AND ARBITRATION AGREEMENT

By agreeing to these Terms, you and Anchor agree to resolve any “Dispute”—defined as any controversy, claim, or disagreement arising out of or relating to these Terms or the Services—through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules.

This arbitration agreement is governed by the Federal Arbitration Act and survives any termination of this Agreement.

YOU AND ANCHOR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE ANY RIGHT TO A JURY TRIAL.

The arbitration will take place in Florida unless otherwise agreed in writing. Each party shall bear its own costs except as otherwise required by applicable arbitration rules.

13. GOVERNING LAW AND VENUE

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law provisions. Venue for any permitted court action shall be exclusively in the state or federal courts located in Florida. You waive any objection to jurisdiction and venue in such courts.

14. PRIVACY POLICY

Anchor is committed to protecting your privacy. By using our Services, you acknowledge and agree to Anchor’s collection, use, and disclosure of information as described in our Privacy Policy, available at https://anchorrides.com/privacy-policy. The Privacy Policy is incorporated by reference into these Terms.

You understand that your use of the Services constitutes acceptance of the practices described in the Privacy Policy, including the sharing of data with third-party service providers such as payment processors and analytics tools.

If you do not agree with the Privacy Policy, you must stop using the Services.

15. ELECTRONIC COMMUNICATIONS AND SMS MESSAGING

By providing your phone number and email address to Anchor, you consent to receive communications from us electronically. This includes:

  • Transactional emails (e.g., booking confirmations, payment receipts)
  • Administrative notices (e.g., policy updates, system outages)
  • Promotional emails and SMS marketing messages (only if you opt in)

By opting into SMS marketing, you authorize Anchor and its service providers to send marketing messages via text message or automated dialing systems. Message frequency varies. Message and data rates may apply. You can opt out of marketing SMS at any time by texting "STOP" or adjusting your notification preferences in your Anchor account settings.

You understand that you are not required to consent to marketing communications as a condition of using the Services.

16. MODIFICATIONS TO THE TERMS

Anchor reserves the right to modify these Terms at any time. We will notify users of changes by posting an updated version on the Platform and updating the “Effective” date. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

If any modification is unacceptable to you, your sole remedy is to stop using the Services. Anchor is not responsible for your failure to review these Terms regularly.

17. MISCELLANEOUS

Entire Agreement. These Terms constitute the entire agreement between you and Anchor concerning your use of the Services, superseding any prior agreements.

Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary or severed so that the remainder remains enforceable.

Waiver. The failure of Anchor to enforce any right or provision will not be deemed a waiver of such right or provision.

Assignment. You may not assign or transfer your rights under these Terms without prior written consent from Anchor. Anchor may freely assign these Terms.

Force Majeure. Anchor will not be liable for any delay or failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, acts of government, natural disasters, war, civil unrest, labor disputes, or internet service disruptions.

Contact. If you have questions about these Terms, please contact us at legal@anchorrides.com.

18. ACCEPTANCE

BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICES.

19. CLOSING STATEMENT

Thank you for using Anchor. These Terms are designed to ensure transparency and a fair experience for all users. Please contact us if you have any questions or concerns before continuing to use the Services.